Privacy Policy

General

We are committed to protecting the privacy and security of the information you submit to us. You may be asked to submit personal information about yourself in order to receive information or use services on our Website (being http://www.marksonpianos.com). If you provide information to us, we will treat that information in accordance with this privacy policy ("Privacy Policy"). By using this Website (and submitting personal information), you are accepting our Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not use the Website or submit any personal information. We will hold your personal information on our systems for as long as you use the service you have requested, and will remove it in the event that the purpose has been fulfilled, or if you no longer wish to continue being registered for our services. We will ensure that all personal information supplied is held securely and otherwise in accordance with Data Protection legislation. The term "Website" in this policy refers to all pages held and accessed in the domain marksonpianos.com and any subsidiary domains owned by them.

Information collection and use

We request very little identifying information from you, and only for a narrow set of purposes. Typically, identifying information is collected to enable us to respond to customer queries and requests and is retained by us. It is possible, though unlikely, that we might be forced to disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it: for example, in response to a court order or other law enforcement agency request. We cannot guarantee the privacy of personal information which you transmit over the web or which may be collectable in transit by others, including contractors who provide services to us. Third party collection of information The Website contains links to other sites whose information practices may be different to ours. Visitors should consult these other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

Data Protection Statement

The Data Protection Act 1998 ("DPA"), as amended from time to time, regulates the processing of personal data: that is, information about and relating to identifiable living individuals. Markson Pianos Ltd is registered as a Data Controller with the Information Commissioner under the DPA, and is committed to respecting your online privacy. We will apply appropriate protection and management of any personally identifiable information you share with us. The level of this protection will be based on an assessment of the harm that is likely to be caused by the loss or unauthorised disclosure of the personal information you give us. The information which you provide will be processed by us in accordance with the DPA. It may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside of the EEA who are contracted to us for the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not disclose the personal information you provide to any outside person or organisation except where required to do so by law or with your own consent. Further information may be found in relation to data protection by visiting the Information Commissioner's Website. Access to information, deleting information and unsubscribing You have the right to access any personal information that you have submitted to us through the Website. We provide the following options for managing your information or removing it from our database:
1. Email us at info@marksonpianos.com. Be sure to include your name and clear instructions on what you would like us to do.
2. Write to: Customer Services, Markson PIanos Ltd, 7 - 8 Chester Court, Albany Street. LONDON NW1 4BU.
Be sure to include your name and clear instructions on what you would like us to do. To supply you with details of the personal information which we hold about you, a small charge will be made.

Cookies

Like most websites, our website uses cookies. To ensure that we give you the best possible experience on our website, simple text files called cookies are used which sit on your computer. These cookies will never contain any sensitive information. They are used only by us or the trusted partners with whom we work. By using this website, you agree to our use of cookies as described below.

What are 'cookies'?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or alerts you when you visit a particular site. Cookies allow web applications to respond to you as an individual. Web applications tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are most being used. This helps us analyse data about web page traffic and improve our website by tailoring it to user needs. We only use this information for statistical analysis purposes, then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website. See below for further details of all the cookies used by the site.

'First Party' cookies:
Microsoft.net Session (ASP.NET_Sessionid)
This cookie is essential for the website to function properly. It lasts only for the length of time during which you view the website, and improves your experience by letting the site remember things as you move between pages. For example, if you are logged into the site on one page, this fact is held in your session and you continue to be logged in when you view a different page.

Google Analytics
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This service monitors how many people are using our website and which pages are being viewed. This information is stored anonymously, but the cookies help with knowing when the same person returns to view the site again later. Reports compiled from this information helps us to improve our site and services.

Managing Cookies

Internet browsers allow you to manage cookies. Devices can be set to accept all cookies, to let you know when a cookie has been allowed, or to block cookies. Each browser works in a different way: use the ‘Help’ menu in your browser to find out how to change your cookie preferences. For information on how to do this on the browser of your mobile phone, you should refer to your handset manual. Please be aware that disabling cookies completely means that certain personalised features will not be provided, and you may not therefore be able to make full use of all features of the website. Some cookies are not set by our website, but by other sites which provide a service or functionality on our websites. As described above, these ‘third party’ cookies may require you to visit the websites of these third parties to manage, delete or block them. You can learn more about cookies and how to manage them at http://aboutcookies.org

Changes to this Privacy Policy

If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

How to contact us

If you have any questions or concerns about the Privacy Policy or its implementation, you may contact us at info@marksonpianos.com. If at any time you decide that we should no longer hold any of your personal data, or wish to change the use to which any such data can be put, please let us know by emailing us at this address.

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