Cookie Policy


Like most websites, our website uses cookies. To ensure that we give you the best possible experience on our website, simple text files called cookies are used which sit on your computer. These cookies will never contain any sensitive information. They are used only by us or the trusted partners with whom we work. By using this website, you agree to our use of cookies as described below.

What are 'cookies'?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or alerts you when you visit a particular site. Cookies allow web applications to respond to you as an individual. Web applications tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are most being used. This helps us analyse data about web page traffic and improve our website by tailoring it to user needs. We only use this information for statistical analysis purposes, then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website. See below for further details of all the cookies used by the site.

'First Party' cookies: Session (ASP.NET_Sessionid)
This cookie is essential for the website to function properly. It lasts only for the length of time during which you view the website, and improves your experience by letting the site remember things as you move between pages. For example, if you are logged into the site on one page, this fact is held in your session and you continue to be logged in when you view a different page.

Cookie Name Purpose Information
Google Website Call Conversion gwcc This cookie is not essential to our website. This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.
Google Universal Analytics _gat Used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.
Google Analytics _ga This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
Google Universal Analytics _gid This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
Tawk _tawkuuid Used by the Online char service, Tawk
Cookie Alert Notice - necessary cb-enabled This cookie is associated with a script which shows a cookie alert notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits.
Managing Cookies

Internet browsers allow you to manage cookies. Devices can be set to accept all cookies, to let you know when a cookie has been allowed, or to block cookies. Each browser works in a different way: use the ‘Help’ menu in your browser to find out how to change your cookie preferences. For information on how to do this on the browser of your mobile phone, you should refer to your handset manual. Please be aware that disabling cookies completely means that certain personalised features will not be provided, and you may not therefore be able to make full use of all features of the website. Some cookies are not set by our website, but by other sites which provide a service or functionality on our websites. As described above, these ‘third party’ cookies may require you to visit the websites of these third parties to manage, delete or block them. You can learn more about cookies and how to manage them at

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